This post is to help Malaysians who are traveling to Shanghai via Airasia Hangzhou flight.
I realised there was not much info or incomplete info on the web for people who are traveling on this route. The tickets I got from Airasia is about RM1200(per person, inclusive of tax) cheaper than what MAS has.
The best flight to be on is the one arriving Hangzhou 13:00. If you can avoid it, please do not take the Friday flight. I will explain later why.
By D-train( China Railway High Speed train) to Shanghai
Take a cab(if you are trying to catch the 2.55pm D670 train) to
Hangzhou Railway Station (Hangzhou Che Zhan), cost is about 70 yuan, takes about 30 min or a shuttle bus(if you are taking the 5.25pm D678train), cost is 15 yuan, takes about an hour. Having said so, I find it extremely impossible to catch the 2.55pm train unless you are able to get on a cab by 1.30pm(which we couldn't). Once you arrived at the Hangzhou Railway station, go to the information counter, they will tell you how to get to the ticketing counter( they only speak Mandarin so if you can't please ask your friend before you leave Malaysia to write on a piece of paper in Chinese, "Where to buy ticket to Shanghai D670/D678 train (whichever you are taking)" .
Cost of train is 65 yuan for 1st class, 54 for 2nd class (I recommend 1st class, the seat is a lot more spacious and comfortable).There is power socket in the 1st class, so you can use your laptop and go online if you have a modem. The journey takes about 1hr 20m to Shanghai South Railway Station. Coffee on train is 15 yuan per cup and is ordered at carriage no.13.
Once you get your ticket, take stairs or elevator to go underground, keep walking until you find the desired platform and walk up the stairs again to the platform. The no. of the platform is displayed on the wall of each staircase. Your ticket will indicate the carriage and seat no. on the top right corner.
If you need to use the toilet on the train, please go at the beginning of the journey(it gets dirtier towards the end). And a point to note, the locals do not locked the door when they use the toilet, so do open the door with caution.
Do buy your return train tickets to Hangzhou when you arrive at Shanghai South Railway Station but if you are only leaving Shanghai after 3 days(you can only buy advance up till 3 days), you can get your hotel to book for you and get the tickets delivered to you. Hotel will charged about 20 yuan for service.
When you arrived at Shanghai South Railway Station( this is their newest and cleanest station), proceed outside to get your metered cab or go to the metroline to catch your subway. Do not take any cab from counter(they usually cost you double or triple). If you are confident where to stop and where to walk, metro is the best choice. All signs in the train and metro station is in chinese and english.
At the metro station proceed to the vending machine which have english instruction to buy your ticket. Select English at the top right hand of the screen. Select which line you want to get on which is displayed on the bottom of the screen. Then select your destination, make payment and collect ticket. There are some machines that only accept coins. At the entrance to your line, tap the ticket on the pad(something like Touch n Go) but when you exit you have to insert into the slot.
By shuttle bus to ShanghaiYou can buy the shuttle bus ticket on the flight. It is RM45 per person. If sales of shuttle bus ticket is low, they will provide a van instead, which can be quite uncomfortable. After you exit the custom counter, proceed to a counter onto your right and show them your ticket. They will tell you where to wait. Journey to Shanghai takes about 3hrs. It stops at Huangpu bus station. Proceed to metroline across the road(a bit of walking needed) or catch a metered cab by the road side. DO NOT take cab from people that are standing at the gate of the bus station, even if their price seems reasonable cos they only wan to bring you to the hotel they are representing.
One word to describe them - VULTURES.